ERROR – Unable to contact the server http://dcsrdcontosodb1:81/dynamicsAXhelpserver/helpservice.svc contact your administrator
HTTP Error 500.24 – Internal Server Error
An ASP.NET setting has been detected that does not apply in Integrated managed pipeline mode.
Detailed Error Information
| Module | ConfigurationValidationModule | |
| Notification | BeginRequest | |
| Handler | svc-Integrated | |
| Error Code | 0x80070032 | |
| Requested URL | http://testserver:8080/DynamicsAX6HelpServer/HelpService.svc | |
| Physical Path | C:\inetpub\wwwroot\DynamicsAX6HelpServer\HelpService.svc | |
| Logon Method | Not yet determined | |
| Logon User | Not yet determined | |
Solution:
- Check that Directory browsing is enabled(IIS MANAGER>SITES>DIRECTORY BROWSING(DOUBLE CLICK AND ENABLE IT)
- Go to Ax 2012>System administration > setup>system>Help system parameters
(check the location should be as
Eg:- http://ServerName/DynamicsAX6HelpServer/HelpService.svcthe
http://abc-dax-erp-02/DynamicsAX6HelpServer/HelpService.svc
- Also when you browse the site in IIS manager it will tell you ASP.NET 4.0 check for Integrated pipeline mode
- Check the below criteria it should be the same
- IIS>Application Pools>
- ASP.NET4.0 V4.0 CLASSIC
- ASP.NET4.0 CLASS V4.0 CLASSIC
- CLASSIC .NET APPLICATION V2.0 CLASSIC
- DEFAULT APP POOL V2.0 INTEGRATED
- DYNAMICS AX HELP SERVER V4.0 INTEGRATED(VERSION WILL BE 2.0 CHANGE TO 4.0 AND CHECK) ALSO KEEP IN MIND DYNAMICSAX HELPSVC >ASP.NET IMPERSONATION SHOULD BE DISABLE(DON’T ENABLE)
